WATER BILLING
DISCOUNT ON
WATER BILLS WITH AUTOMATIC BANK PAYMENT AUTHORIZATION!
A discount of $1.00 per customer (per account) is given to each water customer who participates in the Automatic Bank Payment
Program. It's quick and easy! Just complete the Automatic
Bank Payment
Authorization
(73k - 2 pages) form, and your discount will begin on your
next billing.
The completed form and
required documents may be mailed to or dropped off at:
The City of Lake Forest
Attn: Water Billing
800 N Field Drive
Lake Forest, IL 60045
The completed form may also be faxed to
847-295-2805. If you have questions regarding this program,
please call 847-810-3620.
Water billing for The City of Lake Forest is done on a
quarterly basis. For billing purposes, the City is divided
into three sections/cycles and each cycle is billed
quarterly. Water meters in Lake Forest are equipped with a
Radio Read Meter Transceiver Unit (MXU) which permits meter
reading via radio signals. As the Public Works vehicle moves
through the section of town to be billed, the MXU connected to
your meter receives a wake up signal from the vehicle
interrogation unit. The MXU obtains the meter's identification
number and meter reading, which are transmitted back to the
interrogation unit. The meter readings are then used to
produce the water bills.
The water bill includes a water charge ($4.92 per 1,000 gallons),
city use tax (5% of the water charge, sewer
charge ($1.16 per 1,000 gallons), and a water and sewer customer
charge which are based on the size of the meter in each
home or business. The amount of water used during the winter
billing quarter establishes the consumption charged for
sewer for the next four bills, i.e. during the winter
quarter your usage is 5,000 gallons of water, but in the
summer water usage jumps to 48,000 gallons. The sewer charge
will be based on a consumption of 5,000 gallons, not 48,000.
Water bill payments may be deposited in The City of
Lake Forest postage-free white drop boxes located at the east
side and Telegraph Road train station
parking lots, and on Bank Lane north of Westminster. There is
also a drop box located near the flag pole, to the left of
the main entrance, of the Municipal Services building. You may
also pay your regular water bill in in person at the
Municipal Services Building
or City Hall during
the regular business hours of 8:00am to 4:30pm. We
accept check, cash, Visa, MasterCard, or Discover.
Residents and businesses can also pay their water/sewer
bills through an automatic bank debiting option. Those who participate in the Automatic Bank Payment
program will receive a $1.00 discount per account per bill. To
participate in this convenient program, you must complete an
Automatic Bank Debiting application that can be obtained at
the Municipal Services Building or by downloading this
Automatic Bank Payment Authorization form.
(73k - 2 pages)
By using this payment method, the amount of your
water/sewer bill is automatically deducted from the checking
or savings account you have authorized the City to use.
Participants in this payment service will continue to receive
a water/sewer bill on a quarterly basis indicating the amount
to be deducted from their account. On the due date, the
water/sewer bill payment will be deducted from the account.
There is no fee for automatic bank debiting. Questions? Please
call 847-810-3620.
For changes in billing address (selling property,
terminating a lease, starting new water service) or to make an
appointment to check for leaks, the location or size of water
meters, and with questions about a bill, call 847-810-3620.
You may also download this
Change of Address form.
(25k - 1 page)
Water Fees for Fiscal Year 2012 effective May 1, 2011:
| Resident |
$4.92 per 1,000 gallons |
| Nonresident |
$6.75 per 1,000 gallons |
| Sewer charge |
$1.16 per 1,000 gallons |
| Turn off water fee |
$ 75.00 |
| Turn off water fee after hours |
$100.00 |
| Turn on water fee |
$ 75.00 |
| Turn on water fee after hours |
$100.00 |
OTHER IMPORTANT INFORMATION
Your water bill should be based on an actual (not
estimated) meter reading each quarter. Actual readings
produce an accurate usage history and that helps detect
leaks. Actual readings are also required by the North Shore
Sanitary District (sewage treatment) in order to obtain
full summer credit for outside watering. You will
receive a separate bill from
North Shore
Sanitary District for sewage treatment and disposal. The
City of Lake Forest water bill includes charges for the
maintenance of the sewer lines from your home or business to
the North Shore Sanitary District intercepting sewers.
IS MY WATER BILL HIGH DUE TO A WATER LEAK?
If your water bill is higher than normal, it may be due
to higher water consumption. Information on how to
check for a possible leak
(9k - 1 page) can be viewed or
downloaded here.
HOW MUCH WATER DO I USE?
Many customers ask the question, "How much water does the
average person use each day?" The answer to this question, of
course, requires a definition of the "average person." In
general, per capita water use ranges from about 80
- 100 gallons per day in the eastern United States, which
would be an average of 9,000 gallons per billing quarter.
For more information:
Water FAQ's
(17k - 2 pages)
|
