ADA Compliance

Notice Under the Americans with Disabilities Act (ADA)It is the policy of The City of Lake Forest to provide access to its programs and services for persons with disabilities in accordance with Title II of the Americans with Disabilities Act (ADA) of 1990, as amended. The City does not discriminate on the basis of disability and, upon request, will provide reasonable accommodation to ensure equal access to its programs, services and activities.

Employment: The City of Lake Forest does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. If you have any concerns with the hiring practices of the City, contact the Director of Human Resources at 847.810.3530.

Access by Persons with Disabilities to City Services: Reasonable accommodations or other auxiliary aids and/or services may be provided upon request. To ensure availability, you are advised to make your request at least 72 hours prior to the meeting/event you wish to attend. Due to difficulties in securing Sign Language Interpreters, five or more business days notice is strongly recommended.

The ADA does not require The City of Lake Forest to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden.

To view information on disabled parking placards, please click here.

Complaints that a program, service, or activity of The City of Lake Forest is not accessible to persons with disabilities should be directed to:

ADA Coordinator:
DeSha Kalmar
The City of Lake Forest
800 N. Field Drive
Lake Forest, IL 60045

Grievance Procedure: This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (ADA). It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of activities, benefits, programs, or services by The City of Lake Forest. The City's personnel policies govern employment-related complaints of disability discrimination.

Complaints alleging violations of the ADA are to be submitted in writing to the ADA Coordinator within 30 days of the date of the alleged violation. The complainant will be requested to complete a complaint form for Violations of the Americans with Disabilities Act.  Complainant is not limited to the utilization of this form and may add any written documentation desired.

Upon receipt of the grievance, the ADA Coordinator shall conduct an investigation into the charges and may request additional information from complainant and then will prepare a comprehensive report. A written reply shall be given to the complainant in a timely manner.  The reply will advise of the position taken by the ADA Coordinator on the grievance and the reasons for the position. If the grievance is found to be valid, the reply shall also include measures that will be suggested to alleviate violations.

If the complainant is not satisfied with the response and action taken by the ADA Coordinator, a written request may be submitted to the City Manager for review. Within 30 days the City Manager will issue a final ruling on the complaint.
Stay Informed!