City of Lake Forest, IL

On Tuesday, May 5th, Gov. Pritzker released Restore Illinois, a five-phased plan that will reopen our state, guided by health metrics and with distinct business, education, and recreation activities characterizing each phase. 

"Restore Illinois" prioritizes saving lives and livelihoods through a safe reopening of the state's regions; the City of Lake Forest is in the northeast region. This approach will allow the Illinois Department of Public Health (IDPH) to make a recommendation as to the reopening of a particular region based on its reported metrics. The State of Illinois is tracking the status of each region on its Regional Phase Dashboard.

Additionally, the IDPH is tracking this data by region on its website. More information about the plan is accessible at coronavirus.illinois.gov and an FAQ is available from the IDPH. 

• All Park Pavilions - closed through 2020
• Lake Forest Library (360 E. Deerpath) - closed
• Wildlife Discovery Center (1401 W. Middlefork Drive) - Outdoor Trail opened on Friday, June 12
• Stirling Hall (80 E. Old Mill Road) - opening on Monday, July 6 with limitations
• Dickinson Hall (100 E. Old Mill Road) - closed
• CROYA (400 Hastings Road) - closed
• Kinderhaven (400 Hastings Road) - closed
• Lake Forest Fitness Center (400 Hastings Road) - opening with limited capacity on Monday, July 6
• Recreation Center (400 Hastings Road) - closed
• Telegraph Road Train Station - opening on Monday, July 6 (including AREA Coffee Shop nd restrooms)
• Municipal Services Building (800 N. Field Drive) - open with limited staffing
• East Side Train Station - Silver Lining Barber Shop, Slick Shine and restrooms are open.  The Metra ticket office remain closed.
• City Hall (220 E. Deerpath) - open with limited staffing
• Compost/Recycling Center (1381 W. Kennedy Road) - opened on Saturday, May 30 with summer hours:  Saturdays, 8 a.m.-5 p.m. and Sundays, 9 a.m.-5 p.m.
• Lake Forest Beach and restrooms - opened on Saturday, May 23 for the summer.  Volleyball nets will be set up on Friday, July 3.
• Playgrounds and restrooms at the parks will open on Friday, July 3

• Building Permits & Inspections
• Utility Billing, Real Estate Transfer Tax, Vehicle Stickers, Animal Licenses & Parking Permits
• Sanitation, Compost/Recylcing Center
• Birth & Death Certificates, Special Event Permits, Landscape Licneses, One-Day Liquor Licenses, Solicitor Permits & Raffle Licenses 

• Support local businesses!  Visit the Lake Forest-Lake Bluff Chamber of Commerce, order takeout, or purchase a gift certificate to a local business
• Volunteer your time or expertise!  Reach out to the many local organizations that support our Lake Forest community, or search a list of local COVID-19 Response Volunteer Opportunities at 211lakecounty.org
• Support Northwestern Lake Forest Hospital!  Make a donation to the COVID-Relief Fund or the Employee Assistance Crisis Fund
• Support Lake Forest's First Responders!  Donations of Food or Equipment, including N95 masks, surgical masks (commercially made), protective gowns, Tyvek suits, gloves, face shields/eyeware are being accepted.  Please send an email to Fire Chief Pete Siebert or Police Chief Karl Walldorf if you would like to make a donation. 
• Schedule an Appointment to Donate Blood!  There is a severe shortage in the nation's blood supply.  You can help patients across the country by giving blood.  Here are some local resources to connect with:
  • Vitalant (formerly LifeSource) operates donations locations in Lake County.  Visit vitalant.org or contact 877.258.4825 to schedule an appointment.
  • Visit the American Red Cross to learn about opportunities in the Lake County area
• Contribute to the Lake County COVID-19 Community Response Fund! United Way of Lake County, Lake County Government, Lake County Community Foundation, and the Lake County Municipal League have joined together to create the Lake County COVID-19 Community Response Fund.  Donations will be used to support local nonprofit organizations serving our most vulnerable populations in Lake County.

• For FAQ’s regarding the restaurant/bar restrictions, click here.
• To view Gov. Pritzker’s Bar/Restaurant Compliance Directive and information regarding Bars & Restaurants, click here.
• For information on deferral of state and local sales tax payments for small-and medium-sized bars and restaurants - additional information has been made available through an Informational Bulletin that is posted on the Illinois Department of Revenue (IDOR) website.

• The Fresh Market:  Monday – Friday from 8am – 9am
• Jewel-Osco:  Tuesdays and Thursdays from 7am-9am
• Sunset Foods:  7am – 8am

• Fever
• Cough
• Shortness of breath
• Moderate upper-respiratory tract illnesses, like the common cold
• Can sometimes cause lower-respiratory tract illnesses, such as pneumonia or bronchitis

• Wash your hands often with soap and water for at least 20 seconds.
• Avoid touching your eyes, nose, and mouth.
• Stay home when you are sick.
• Avoid close contact with people who are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.

• The Center for Disease Control does not recommend that people who are well wear a face mask to protect themselves from respiratory diseases, including COVID-19.
• Face masks should be used by people who show symptoms of COVID-19 to help prevent the spread of the disease to others. The use of face masks is also crucial for health workers and people who are taking care of someone in close settings (at home or in a health care facility).

An architect stamp on plans submitted for permit is required on most projects. If the project is large or involves structural changes, the permit plans should be stamped by an architect.  An architect stamp may not be required for small projects, such as minor alterations in which the structure of the building is not being changed.

• Monday - Friday 7am to 8 pm
• Saturday and Sunday 8 am to 6 pm

Under the direction from the City Council, the City Manager's responsibilities are to oversee the day-to-day operations of the City, which includes enforcement of City Ordinances, recommendations of policy, and policy alternatives to the City Council, and the preparation of an annual budget for the Council's review.

Jason C. Wicha, the Chief Administrative Officer of the City, was appointed by the City Council on December 3, 2018.  Prior to coming to Lake Forest, Mr. Wicha served as the Assistant Village Manager in Skokie, Illinois.  Mr. Wicha earned a Bachelor of Arts degree in 2003 from Skidmore College, Saratoga Springs, New York, and a Master of Public Administration degree in 2007 from Wayne State University in Detroit, Michigan.

In the U.S., EAB originated in Michigan and is now spreading throughout the Midwest, East coast, and Canada. It is currently in over 15 states, including most of Illinois, including Lake Forest.

Lake Forest has over 4,000 parkway ash trees, which represents almost 20% of the parkway tree population or one out of every five parkway trees. Furthermore, some neighborhoods have as much as 60% parkway ash trees.

The Fitness Center welcomes both residents and non-residents. Non-residents do pay slightly higher fees.

You do not have to be a member to take Group Exercise Classes or use a Personal Trainer.

One hour prior to show time to the John & Nancy Hughes Auditorium at the Gorton Community Center, 400 E. Illinois Rd., Lake Forest.

We have parent volunteers, teachers and student assistants with them while they are backstage. A teacher will escort them to the stage in time for their dance(s). After they dance they will be escorted back to the waiting area. At the end of the show all dancers will be brought back onstage for a final bow.

We ask that your dancer arrive in costume with hair as instructed by their dance teacher. Remember please to keep costumes hung up and not worn prior to the recital.

• Weekdays:  7:30 a.m.-7:30 p.m.
• Saturdays:  8 a.m.-5:30 p.m.
• Sundays and Holidays:  10 a.m.-5 p.m.

Recreation Center Hours

• Please bring in a drivers license, a current water bill or house contract for a new home purchase with the address on it.
• Children and adults must live within the corporate city limits of the City of Lake Forest to be considered a resident.  Exception:  Any child living within the boundaries of Lake Forest High School District 115 registering for a programs held at Lake Forest High School will pay resident rates. 
• Residents of the Lake Bluff Park District are eligible for resident rates in the following areas: Athletics, Fitness Center, Wildlife Discovery Center, Kinderhaven Preschool Academy, Lake Forest Dance Academy, Lake Forest Sailing and Deerpath Golf Course.  Lake Bluff registration takes place during the non-resident registration period.

• When you create a new account, the category field will be set at Non-Resident and you will not be able to change this.  If you are a Lake Forest or Lake Bluff resident, please continue creating your account and then contact the main office at 847-234-6700.  We will confirm that your address is within the corporate boundaries of either the city of Lake Forest or within the Lake Bluff Park district and then change the category on your account to reflect this.
•  If you are unsure if you already have an account, visit our On-Line Registration Site, click “Need an Account?”, and enter your email address or phone number in the proper field.  If you use an email address or phone number that is already in our system, you will get a pop up that says “Duplicate Check”.  If you have forgotten your username and/or password, please see steps below for login/password recovery. If you are still having trouble, please stop entering information and contact the main office at 847-234-6700 for assistance.

• Visit our On-Line Registration Site and click “Forgot your password?”
• Enter the email address for your account in the box provided and click “Submit”.
• An email will be sent to you with your username and a link to reset your password.
• If you do not get the password reset email, the email address you used is not listed as the main contact email in our system.  If this happens, please contact the main office at 847-234-6700 for help.

The Federal Communications Commission (FCC) is pursuing a comprehensive strategy to facilitate 5G deployment throughout the United States. This strategy includes pushing the development of 5G into the marketplace by supporting network providers, updating infrastructure policies, and modernizing regulations. For more information about the FCC’s efforts visit the FCC’s 5G FAST Plan.

• Small cell facilities must not interfere with the frequencies used for public safety communications.
• Small cell facilities must not interfere or obstruct the use of rights-of-way by pedestrians and vehicles.
• Structural information may be required to document the integrity of any structure on which an antenna or related equipment is proposed to be mounted.
• Screening of facilities proposed in historic districts or on properties designated as historic landmarks. 

• The City of Lake Forest cannot impose a moratorium or an outright ban on the installation of small cell facilities.
• The City cannot deny a carrier the ability to build out a system in accordance with all applicable regulations.
• The City cannot require that an applicant place small cell facilities on any specific utility or category of utility poles.
• The City cannot regulate the level of radio frequency emissions.

Acceptable forms of payment of the real estate transfer tax are cash or cashier's check made payable to The City of Lake Forest.

Plows need to make multiple passes along each street to push snow back to the curbs. To open all City streets, the plows initially plow the center of each street so cars can travel in both directions. After this has been done citywide, the plows return to push the snow back to the curbs. This is done so that the melted water can enter the storm sewer and drain away. Typically, it is during these two plowing intervals that the homeowners dig out their driveways. Unfortunately, it is not possible for the plow trucks to do their plowing and not fill in the driveway.

All residential sidewalks are plowed.  Additionally, the City maintains sidewalks in the Central Business District, the train station platforms, City-owned facilities, and main walking routes.  Sidewalks are plowed after a snow accumulation of two inches or more.  Other than City facilities, sidewalks are not salted.

• perform a permanent repair of the damage
• replace the post with a standard 4x4-treated pole
• replace the box with a standard issued Federal regulation black box, or 
• reimburse the resident up to $50.00 with the proof of receipt.

No, vehicle stickers are non-refundable.

• Pay online https://www.invoicecloud.com/lakeforestil 
• Pay by phone 833-699-7832
• Utility bill payments can be deposited in City of Lake Forest postage-free white drop boxes located at the Telegraph Road (West) Metra train station parking lot, and on Bank Lane north of Westminster. There is also a drop box located  to the left of the main entrance steps of the Municipal Services building located at 800 N Field Dr.
• Pay in person at the Municipal Services building and at City Hall during regular business hours Mon. - Fri. 8:00am to 4:30pm.  We accept cash, check, Visa, Mastercard, Discover and American Express.
• AutoPay on a checking, savings, or credit card account.  To enroll in autopay, please register your utility billing account online at https://www.invoicecloud.com/lakeforestil. 

The source of all our drinking water is Lake Michigan.  The water is treated using an Ultrafiltration Membrane System, and we produce 1.4 billion gallons annually.

The hardness of City of Lake Forest water is 7.5 grains per gallon or 130 mg/l of calcium carbonate.

Chlorine is added to the water as it leaves the Water Plant and into the distribution system.  The Illinois Environmental Protection Agency requires that we maintain a chlorine residual in the distribution system to protect the water as it passes through the pipes to your home.

During the summer months, as the lake water temperature increases, tastes and odors are more noticeable.  This is generally the result of compounds produced by blue-green algae and other vegetation found in Lake Michigan that can cause a musty, earthy taste in the water.  These compounds are not harmful and refrigerating the water or using a carbon filter water pitcher may help to minimize the taste and odors.

No.  The water is purified using an Ultrafiltration Membrane System and is safe to drink.  Daily tests are taken to ensure that we meet all of the Environmental Protection Agency parameters.  If you are sensitive to chlorine or don’t like the taste, a carbon filter will remove all of the chlorine.  Chlorine will evaporate if you fill a pitcher of water and leave it in the refrigerator overnight .

This occurs when the water temperature of the lake drops below 40°F.  When the water is cold, it contains a relatively high level of dissolved oxygen.  As the water moves through the mains and the pipes in your house, it is under pressure and the oxygen remains in the water.  When you relieve the pressure by opening the faucet and filling your glass with water, the oxygen is now free to escape giving it a milky appearance.  If this occurs, simply put the glass down and let it sit for a few minutes.  If the cloudiness goes away, it is entrapped oxygen.

Stains that appear around plumbing fixtures, which are frequently wet, are not caused by the water.  They are actually caused by airborne bacteria, mold, and mildew.  These are called biological growths and usually occur more during the summertime.  Dry areas will not support this growth.  To minimize this bacteriological growth, ventilate and dry areas shortly after use.  Frequent cleaning is another way to minimize these growths.

The Illinois Department of Public Health requires that we add fluoride to the drinking water to help prevent tooth decay and promote strong teeth for children up to the age of 8.  In Lake Forest, we add between 0.9 and 1.2 parts per million of fluoride to the drinking water.  Multiple tests are taken daily to ensure a proper feed rate.  Since 1991, we have had perfect compliance with the Department of Public Health for the addition of fluoride to the drinking water.

You can call the Water Plant at 847-810-4650 between the hours of 6:30 a.m. and 3:00 p.m. (Monday - Friday) to inquire about water quality issues.

The City maintains all water mains.  Water services that connect to the City's water main are the responsibility of the homeowner or business owner.  This includes the water line from the building to the water main.

The water meter will make noise when the water is running.  However, if the noise is excessive, residents can make an appointment with the Water/Sewer Section to check the meter and determine if a repair is necessary.  Please contact 847-810-3570 to schedule an appointment.

Homeowners are responsible for leakage in the plumbing around or leading to the water meter.  However, the Water & Sewer Utilities Section is responsible for water leaks within the water meter.  Please contact 847-810-3570 to schedule an appointment.

The City's water pressure is approximately 50 - 55 pounds per square inch (PSI).  If the pressure is low throughout the inside of your house, call the Water & Sewer Utilities Section at 847-810-3570.  If the pressure problem is isolated to only part of the house or one fixture, it is usually a plumbing problem.

You should run your cold water from a utility sink or the outside hose for approximately 1/2 hour or until the water runs clear.  If it does not clear up, call the Water & Sewer Utilities Section at 847-810-3570.

• There is a blockage in the service pipe that leads from your house to the City's sanitary sewer.
• There is a blockage in the City's sanitary sewer main.
• The entire system is at capacity because of heavy rainfall.

If possible, make sure there are no leaves or grass covering the drain.  If the opening is clear and the inlet is not draining, contact the Water & Sewer Utilities Section at 847-810-3570, Monday - Friday from 6:30 A.M. - 3:00 P.M.

• If you have a sprinkler system, make sure you don't have a leak in the line or a broken sprinkler head.  Call your irrigation contractor to repair the leak.
• It could be a leak in the water service that goes from the City water main to the house.
• It could be a water main break on the City water main.

No.  Road drains are for transporting storm water from the roadways only.  Private storm sewer services, such as sump pump discharges and area drains in private yards need to be connected to storm sewers only.

• Install a battery-powered sump pump as a back-up system to your other sump pump.
• Install an uncapped standpipe in the floor drain, if the location of floor drain permits one. It may give you the extra protection needed to prevent a basement back-up.
• If you have basement window wells with drains, make sure the drains work. Clear leaves and debris from the window wells. Also, consider window well covers for basement windows.
• If your downspouts "splash out" as opposed to going underground, extend them away from your house foundation.
• If you notice water standing over street catch basins, either inform the City's Water & Sewer Utilities Section at 847-810-3570 or try to remove the debris from the catch basin to allow it to take water.
• If you notice that your property is graded so that water accumulates next to the walls of your home, re-landscape to direct the water away from your home.
• Install a check valve to prevent sanitary sewer back-up.
• Do yearly inspection or rodding of sewer lines at your home.
• If you have yard flooding, it may be beneficial to have a yard drain installed.